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Frequently Asked Questions


Identification in Yandex.Money

To get identification in Yandex Money, you have to come to one of the company's service centers (address: Pekin St. 25; V. Ninua St. 3) and provide the operator with a document confirming your identity (ID card or passport). When the identification is complete, you will receive the “Identified” status, which will give you the opportunity to use the limits and rights of the identified users. After operator fills the form, to complete the process, open your Yandex.Money wallet through a browser or application, check the data entered into the system and confirm the identification. The cost of identification in Yandex Money is 15 GEL.

Wallet statuses

There are 3 types of wallets in the system: anonymous, nominal, identified.

Anonymous is issued automatically after registration. Yandex doesnt know anything about you: only login and phone number.

Named means that you have completed an online application form. It is available if you have a Russian passport: Yandex doesnt have the right to accept data from other passports via the Internet.

Identified means that Yandex.Money received your full passport data. The goal is to make sure that you are a real person with documents. The data itself Yandex doesnt transmit anywhere, keeps it as a secret.

 

Your limits and restrictions depend on the identification status:

Anonymous wallet:

  • There is only a ruble account
  • You can only pay in Russia, up to 15 000 ₽ at a time
  • You can withdraw from the Yandex.Money card up to 5 000 ₽ at a time
  • No money transfers can be sent

Named (for citizens of the Russian Federation):

  • There is only a ruble account
  • You can pay all over the world, up to 60 000 ₽ at a time
  • You can withdraw up to 5 000 ₽ at a time
  • There are transfers to linked cards (i.e. to oneself) and to other wallets

Identified:

  • You can open accounts in dollars, euros, tenge + 7 more currencies
  • You can pay all over the world, up to 250 000 ₽ at a time (from a linked card - up to 100 000)
  • You can withdraw up to 100 000 ₽ at a time
  • There are transfers to e-wallets, cards, bank accounts and money transfers: Western Union, Unistream

 

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